Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
Once you are at our location, communicate your findings.
Stay involved. . . Ask questions.
We were in town to vend at a show in the Rosemont Convention Center when our transmission started to have problems. We asked around and ended up at Pat & Chuck's Auto Repair. The guys there are THE BEST! They managed to work on our car on short notice, replace the transmission and even replaced a couple of supports that we weren't aware needed replacing. (They kept the broken parts to show us.) They even checked over the rest of the car to make sure everything was in good running order and that we'd be able to make it home pulling our trailer without any further problems. We fully expected to pay a "Big City" price for the work that they did -- and we were pleasantly surprised when the bill was significantly less than we'd anticipated. There were no surprises, no add-ons and the final expense was just what they'd told us it would be. We'd go back there in a heartbeat and it's a shame that they're so far away from where we live! Chuck and Rod were friendly!
I am always pleased with the work that I have had done at Pat & Chuck's, especially the most recent repair. I had been using another shop for convenience reasons, and had been told I needed my transmission rebuilt or replaced. Pat & Chuck"s could have just went ahead and did just that, but didn't; they diagnosed the correct issue, and fixed it, saving me approximately 1700 dollars.